Job Title: Quality Assurance Manager

Department: NC Quality Assurance

Reports To: Director of Quality Assurance

Status: Exempt

WHO WE ARE:

We are Valicy.

We make games. We also make the machines they run on.

What we're building matters. How we treat people matters more.

OUR MISSION: We exist to create excellent gaming experiences, treat our customers the way we want to be treated, and positively impact people's lives through a culture of care.

Seven values guide how we work. We call it our FIGHTER mindset:

Fun: Enjoy the journey together

Innovative: Consistently pushing new boundaries through creativity

Growth: Committed to growing personally and professionally

Humble & Passionate: It’s important to be both

Teamwork: Built on trust, healthy conflict, commitment, accountability, and results

Excellence: Pursuing high standards in everything we do

Relational: Building trust and relationships with customers and teammates

If this is the kind of place you've been looking for, let's talk.

SUMMARY: The Quality Assurance Manager will play a key role in platform software and game implementation of release validation services to drive the testing of new product features, ensure release readiness, and improve the performance, stability, and reliability of the platform across multiple studios and production environments.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

RESPONSIBILITIES:

- Manage performance evaluations, coaching, development, and hiring for a team of Quality Assurance Analysts.

- Lead and evolve the team’s quality assurance, testing, and automation strategies.

- Partner with Product Managers, Project Managers, and Developers to define acceptance criteria, identify risks, and ensure appropriate test coverage for upcoming features and releases.

- Develop and coordinate release test plans, testing schedules, and execution strategies.

- Participate planning, backlog refinement, release planning, and adhere to deadlines.

- Support test execution activities, defect identification, troubleshooting, and resolution to ensure high-quality product releases.

- Analyze existing QA processes and implement improvements to increase efficiency, scalability, and product quality.

- Provide mentorship, training, and technical guidance to QA team members.

- Track and communicate testing progress, quality metrics, and release readiness to stakeholders.

- Promote best practices in software quality assurance, test automation, and continuous improvement across the organization.

REQUIREMENTS:

- 2+ years’ experience management experience

- Excellent software testing skills with a strong understanding of software testing methodology

- Excellent organizational and time management skills

- Strong ability to communicate both written and verbally

This Job Description is to be used as a guide for accomplishing Company objectives. The description incorporates the most typical duties performed and covers only the primary functions and responsibilities of the position. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this position.