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Rehab Technician

Orthopaedics East & Sports Medicine Center

Orthopaedics East & Sports Medicine Center

Greenville, NC, USA
Posted on Mar 19, 2026

Job Title : Rehab Technician

Department : Rehab & Performance
Reports To : Rehab & Performance Manager

FLSA Status : Non-Exempt {Hourly)
Work Schedule: Monday-Friday, Generally 8:00 A.M. - 5:00 P.M.

Summary:
The Rehab Technician provides excellent customer service by assisting in the Rehab & Performance Department at Orthopaedics East & Sports Medicine Center (OrthoEast). Primary responsibilities include patient intake, assessing patient tolerance to treatments, instructing patients on exercises prescribed by physical and occupational therapists, fitting and applying orthopedic equipment, educating patients and staff on use of the DME, and maintaining patient records.
This position requires compliance with OrthoEast's compliance standards, including its Code of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element required as part of the job duties and considered during performance evaluations.
Essential Duties and Responsibilities:

• Obtain patients' personal information and updating medical histories; maintaining and updating patient records
• Assist patients to reach examination and treatment rooms
• Observe patient tolerance to treatments under the direct supervision of licensed physical therapists
• Support physical therapists with complicated treatments, as well as assisting patients with physical activities
• Manage patient mobility within the facility
• Sterilize therapeutic equipment and ensuring that facilities are kept clean and tidy.
• Safely dispose of hazardous waste and soiled materials.
• Keep records accurate by updating inventory system, fill out appropriate documentation, and collaborate with colleagues to ensure stock is kept at an appropriate level.
• Fulfill orders with high degree of accuracy
• Set settings on devices when required by the order
• Update system when returns are received
• Assist in the development and implementation of policies and procedures to enhance efficiency and compliance.
• Work Cross-functionally with colleagues to ensure patient needs are placed above all others, to obtain medical devices, accessories and necessities in a timely manner.
Education and/or Experience:

• 1 or more years of experience in therapeutic techniques preferred.
• 1 or more years of experience in orthopedic DME preferred.
• Strong analytical skills with demonstrated experience in patient care
• Strong attention to detail with documentation and follow-up
• Strong interpersonal and communication skills

Requirements:

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, or crouch. Occasionally lifting and/or moving up to 20 pounds.