Position Summary

Reporting to the Chief Experience Officer and Chief Wellbeing Officer, the role will make direct efforts to enhance sustainability in clinical operations, develop educational programs related to healthy environments and sustainability, and serve as a senior advisor to leadership to ensure alignment between healthy environments and sustainability planning and patient care and the community. Through these activities and others, the position will support ECU Health in achieving healthy environments and sustainability goals, including cost savings.

Responsibilities

Organizational Strategy, Mission, Vision and Values

Collaborative leader who leads inter-professional teams with dyad administrative partner in accordance with ECU Health mission, vision and values and in support of our commitment to be a highly reliable organization.

Demonstrates exemplary professionalism and serves as a role model for providing exceptional care to patients, visitors, team members and learners.


Quality

Safety drive efforts to foster culture of safety, event reporting, system improvement, feedback and loop closure to engage clinicians and keep safety at the center of everything we do.

Ensure delivery of evidence-based care and reduce inappropriate variation in pursuit of EXCELLENCE on organizational goals and key performance indicators (KPIs).

Apply Equity lens to all improvement work in support of ECU Health goal to eliminate disparities in health outcomes

Create psychological safety for an optimal clinical learning environment for all team members and learners

Assist with privileging, credentialing, and peer review activities within the organization, as appropriate.


Experience

Work collaboratively to improve overall patient, team member and physician experience, engagement, and well-being as measured by relevant surveys and questionnaires.

Work to resolve patient complaints and grievances expediently and effectively with emphasis on learning and respect.

Cultivate a culture where inclusion, equity and belonging are intentionally embedded in everything we do to serve all.


Finance

Collaborate with leaders and providers to identify solutions to reach system financial objectives.

Drive initiatives to deliver high-value care, especially focusing on access, documentation accuracy, appropriate utilization and capacity management.
Informatics and Data Analytics

Liaison with the IS leadership to support clinicians in using technology optimally to drive safety, quality, efficiency and provider well-being.

Reliably access and use data tools (e.g. Power BI score cards, Vizient, event reporting tool) to track progress and drive improvement.


Communication


Attend medical staff, operational and relevant committee meetings as representative of those you serve.

Ensure bi-directional communication to drive outcomes and develop relationships.

Promote accountability for adoption of evidence-based best practice endorsed through clinical governance.



Direct clinical care is the primary driver of health care-associated with greenhouse gas emissions and pollution.

Engaging clinicians and others whose roles impact patient care is the first step in reforming clinical operations to enhance sustainability.

The senior medical director will serve as the healthy environment and sustainability leader, tasked with raising awareness of the intersection of climate, health, and healthcare across the organization and recruiting clinical and non-clinical staff to participate in clinical sustainability improvements.

After identifying committed faculty and staff across departments, the senior medical director will be responsible for devising an organizational structure for coordinating clinical sustainability efforts, identifying priorities, supporting departmental initiatives, and working with ECU Health leadership to ensure synergy between clinical sustainability activities and broader organizational sustainability.

The position will provide essential clinical perspective and organizational leadership on matters related to healthy environments and sustainability. In this capacity, the senior medical director will assist in developing and implementing a healthy environments and sustainability strategy; identifying clinical, educational, and advocacy priorities; liaising with departments; and engaging external constituents, particularly to advance healthy environments for the communities served.

Serving as the organization's principal physician leader and spokesperson for issues related to climate change, other healthy environmental impacts, and sustainability

Cataloging previous and ongoing healthy environments and sustainability activities

Performing a landscape analysis of sector strategies to identify best practices with facilities and other partners

Defining key performance indicators, data needs, and reporting schemes

Building inter-organizational partnerships and other external engagement

Advising team members and learners interested in climate and sustainability

Participate and/or lead value improvement projects to achieve goals

Building inter-organizational partnerships and other external engagement

Working with necessary parties to incorporate healthy environments into ECU Health disaster planning.

Evaluating cost saving opportunities through the lens of sustainable practice

Advising clinical staff interested in climate and sustainability

Focusing on a waste reduction/diversion and reducing scopes 1-3 greenhouse gas emissions

Focusing on supply chain opportunities and facilitate sustainability criteria in product and service selection through appropriate life cycle assessment strategies and best practices

Collaborating with supporting departments such as procurement, material services, and hospitality services

Leading ECU Health toward application process of JACHO Sustainability Certification

Hosting grand rounds with recognized thought leader

Leading tailored grand rounds on health impacts of climate change, sustainable health care, and physician advocacy

Presenting a series of internal medicine residency conferences

Presenting to the primary care residency track on climate change and health

Minimum Requirements

Credentialed ECU Health physician

Board certification (or equivalent) in their specialty

Respected and experienced clinical physician with outstanding professional credibility and personal integrity

Minimum of 8 years of clinical experience, with academic health system experience strongly preferred

2 or more years of experience in the field of sustainability with demonstrated outcomes

Demonstrated ability for teamwork and collaborative problem-solving using an analytical and systematic approach

Proven leadership ability, ideally with experience building teams and creating a culture of teamwork

Qualifications suitable for an academic appointment at ECU Brody School of Medicine

Established record of leading programs and initiatives relating to sustainability in an academic medical center environment

Experience working in partnership with multiple constituents throughout an organization, including achieving consensus through presentations, thought leadership, partnership, and relationship building throughout the organization

A strong reputation as a respected clinician

Demonstrated commitment to and experience with advancing activities associated with equity and inclusion.

General Statement