Administrative Support Associate - Advanced

East Carolina University
East Carolina University

Administration, Customer Service

Greenville, NC, USA

Posted on Aug 4, 2026

Position Details

Position Information
Job Title Administrative Support Associate - Advanced
Position Number 000008
Vacancy Open to All Candidates
Time-Limited No
Department Homepage https://sociology.ecu.edu/
Advertising Department SOCIOLOGY, DEPT OF
Division Academic Affairs
Classification Title 10421 Administrative Support Associate
Competency Level 3 - Advanced
Working Title Administrative Support Associate
Number of Vacancies 1
Full Time Equivalent (FTE) 1.0
Full Time or Part Time Full Time
Recruitment Range $33,540-$48,857
Anticipated Hiring Range $39,398-$43,775
Salary Grade Equivalency NC03
Work Schedule Monday - Friday
Work Hours 8:00 a.m. - 5:00 p.m.
Position Location (City) Greenville
Job Category Staff
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East Carolina University (ECU) is consistently ranked among the nation’s top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which and is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU’s commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university’s leadership in translating research into meaningful community partnerships and measurable societal benefits.

The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.
Primary Purpose of Organizational Unit
East Carolina University (ECU, https://www.ecu.edu), a member of the 17-campus University of North Carolina System, is committed to being a national model for student success, regional transformation, and public service. Through education, research, health care, community engagement, cultural enrichment and more, ECU enhances the quality of life for our students, our state, and our world, and launched an exciting strategic plan for 2023-2028, Future Focused – Innovation Driven (https://strategicplan.ecu.edu). ECU’s Carnegie Classification is in the process of being advanced from R2-Doctoral/High Research Activity to R1-Doctoral/Very High Research Activity in early 2025, and is a national leader in delivering high-quality and affordable online education, appearing in Newsweek America’s Top Online Colleges in 2022, 2023, and 2024. The university enrolls around 27,000 students annually, with over 5,500 pursuing graduate or professional degrees, and is located in Greenville, NC. Greenville is a vibrant, growing, and diverse community that lies 80 miles east of Raleigh and a short distance to the Atlantic coast with an affordable cost of living. It offers a college-town atmosphere, a temperate climate, and a vibrant Downtown district with restaurants, breweries, and shopping. Greenville hosts a variety of festivals throughout the year and offers numerous recreational opportunities, including access to the Tar River, more than nine miles of greenways, nearly 30 parks and recreational facilities, and a growing arts scene. (https://www.greenvillenc.gov/).

The Thomas Harriot College of Arts and Sciences (https://thcas.ecu.edu/) is home to 15 academic departments, a number of research centers including the Center for Survey Research (https://surveyresearch.ecu.edu/), Geographic Information Science Center (https://geography.ecu.edu/gis-science-center/), and the Water Resources Center (https://water.ecu.edu/), as well as over numerous inter- and multi-disciplinary programs (https://thcas.ecu.edu/undergraduate-programs/). The College is committed to enriching the lives of students, faculty, and staff by providing a broad and well-rounded academic community where the exchange of ideas, knowledge and perspectives is an active part of living and learning. The College seeks to create an environment that fosters the recruitment and retention of our student body, faculty, staff, and administration and works to increase access to higher education by building a culture of care, belonging, and opportunity.

The Department of Sociology (https://sociology.ecu.edu/) is one of the 15 departments in the Thomas Harriot College of Arts and Sciences. The Department of Sociology currently has 13 full-time faculty members and offers Bachelor of Science in Applied Sociology and a Master’s in Sociology. We also offer minors in Sociology, Medical Sociology, Crime, Law & Deviance, and Gender Studies, and contribute to numerous interdisciplinary programs on campus. Faculty and students participate actively in professional organizations, such as the American Sociological Association and the Southern Sociological Society. The Department offers a collegial and supportive work environment for faculty with varied research interests, backgrounds, and areas of specialization.
Primary Purpose of Position
This position serves as the lead administrative support personnel in the unit. This position is essential to supporting the department chair in carrying out the business operations of the unit. This includes budget management, engaging in efforts to maximize enrollment and managing student records, navigating university technology systems, and serving as the policy expert for the unit. This position has frequent contact with offices outside of the unit, including the college office, units within the divisions of Academic Affairs, Administration & Finance, Student Affairs, and the Office of Research, Economic Development and Engagement. This position must exercise independent judgement and use discretion and confidentiality, when appropriate.
Minimum Education, Knowledge, Skills, and Experience
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
License or Certification required by statute or regulation
None
Preferred Education, Knowledge, Skills, and Experience
Prefer knowledge of university processes and procedures, web page maintenance, and technology (hardware and software). Experience with Microsoft Office Suite, Degree Works, Banner, Emburse, PORT, ecuBIC, and PirateTime is preferred.
Experience gained through working in an office is also preferred.
License or Certification required by the Department
None
Special Instructions to Applicant
  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.
Additional Instructions to Applicant
Job Open Date 08/04/2026
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 08/11/2026
Open Until Filled No
Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/95942
Alternate option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.
Nondiscrimination Statement
East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Department for People Operations, Success, and Opportunity
If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate where you learned about this job vacancy.
    • LinkedIn
    • Chronicle of Higher Education
    • CareerBuilder
    • Greenville Daily Reflector
    • Raleigh News & Observer
    • HigherEdJobs.com
    • InsideHigherEd.com
    • Monster.com
    • Indeed
    • ECU Website
    • Other
  2. * Will you now or in the future require visa sponsorship for employment?
    • Yes
    • No

Documents Needed To Apply

Required Documents
Optional Documents
  1. Curriculum Vitae/Resume
  2. Cover Letter
  3. List of References